Overview of the Company
As part of the Amtivo group, Orion Registrar Inc. is a US-based certification body, offering a range of popular certifications to both national and international organizations.
As an ANAB-accredited certification body, Orion Registrar enables organizations to demonstrate their commitment to excellence through certifications that verify their ability to operate in accordance with internationally recognized standards, such as ISO9001 Quality Management, AS9100 for the Aerospace industry and R2V3 for the Recycling industry.
Orion Registrar is based in Arvada which is located in Denver, Colorado.
Role Overview
The Certification Adviser is responsible for ensuring that the new Certification sales and cross-sales targets are met.
Accountabilities:
Delivering:
- Dealing with new inquiries, providing clear, relevant and accurate information.
- Following up of both new and existing client quotations.
- Identifying opportunities to cross-sell other products within the company portfolio.
- Carrying out regular follow-ups with existing client accounts to maintain relationships.
- Leveraging opportunities with existing clients through ongoing relationship management.
- Coordinating sales efforts with team members and other departments.
- Achieving agreed-upon sales targets and outcomes within defined timescales.
Supporting:
- Liaising with Client Services and audit delivery teams in order to deal with general client inquiries.
- Contributing to improvements in the client experience and identifying opportunities to improve conversion rates across the team – working with the Sales & Marketing Director to deliver upon these.
Administrative:
- Ensuring client records are maintained, using agreed systems and procedures, including ‘Activities’.
Competencies:
High-level behavioral indicators
- Highly motivated and target-driven with a proven track record in sales.
- Relationship management skills and openness to feedback.
- An in-depth company product knowledge.
- A positive, friendly and driven predisposition.
- An ability to establish trust through building rapport.
- Excellent persuasiveness skills.
- Effective communication skills, both oral and written.
- An ability to manage workload to ensure client experience and conversion rates are upheld.
- An ability to work well within a team.
- Excellent knowledge of MS Office.
This job description is not exhaustive and the role-holder may be required to do other duties in support of business needs as may change from time to time.
How to Apply
Please send your resume, with a cover letter, to recruitment@amtivo.com.
