Company Overview:
MyActiv, which is part of the Amtivo Group, is one of the premier ISO compliance management software systems.
Role Overview:
The Sales Support Executive is responsible for providing support to Amtivo Group’s software solutions team and ensuring all sales opportunities are dealt with in a timely, effective and compliant manner such that the team can deliver upon its objectives.
Accountabilities:
Supporting:
- Providing demos of our software solutions to prospective clients
- Providing training to new & existing clients
- Setting clients up with access to systems
- Communicating with clients via telephone, email and video conferencing tools.
- Supporting the Sales Manager with various duties as may change from time to time. These may include, but are not limited to, liaising with external suppliers, monitoring, collating and reporting on customer feedback from a variety of sources.
Administrative:
- Completing supplier assessment forms and providing the necessary information to secure orders.
- Responding to enquiries of a sales/administrative nature.
Success Criteria:
- Supporting the achievement of the monthly, annual and rolling quarterly targeted level of new sales.
- Maintaining or improving key client satisfaction KPIs (e.g. Feefo, client surveys)
Context:
The Sales Support Executive is responsible for providing support to Amtivo Group’s software solutions team and ensuring all sales opportunities are dealt with in a timely, effective and compliant manner such that the team is able to deliver upon its objectives.
Competencies:
High-level behavioural indicators
- Self-motivated, professional and demonstrating a commitment to the highest standards
- A positive, friendly and collaborative predisposition
- Detail-oriented and with a natural tendency to seek constant improvements
- High levels of integrity and professionalism when dealing with all team members
- Has passion for what we do and communicates that openly to others internally and externally
- A ‘can-do’ attitude
Required skills and experience:
- Highly comfortable with technology and quick to learn
- Being able to manage own workload, with or without supervision
- Excellent communication skills, both oral and written
- An ability to work well within a team or as an individual
- Excellent attention to detail
- Well-versed in the Microsoft Office Suite
Candidates with any/all of the following skills and experience will have an advantage
- Knowledge of the ISO market
- Experience demonstrating or promoting software solutions
- Experience operating within a Sales environment
What’s on offer
- Competitive salary
- Skills development
- A wide variety of experiences and opportunities to get involved in key projects that make a measurable difference
- Opportunity to work across a variety of brands and products
- A supportive, friendly team
- A dynamic, forward-thinking organisation that welcomes innovation.
If you’re interested in a confidential conversation, please email your CV to recruitment@amtivo.com.
